Reservations and Documentation

FAQ - Reservations & Documentation

How do I make a reservation?

Go to our Tours Forms Page.  All information is listed there along with the forms you will need to register for a tour.

Can I use a credit card to pay for my trip?

YES, you can use a credit card to pay for your Deposit; to pay off your Balance; or to pay for your Whole Tour.

Vietnam Battlefield Tours has two options available to you to choose from:  On-Line or by Phone.

By Phone:  Call our toll free phone number at 887-231-9277 and speak to us directly.  We will need you credit card information, and your credit card billing information so that we can bill your credit card directly.  We accept MasterCard, Visa, and American Express.

On-Line: We use PayPal to offer you the ability to pay on-line.  Call our toll free phone number at 887-231-9277 and speak to us.  We will invoice you via e-mail through PayPal.  Once you receive the invoice, just pay it directly through your PayPal account or by using your MasterCard, Visa, American Express, or Discover Card.  PayPal will provide you with your receipt.

Please Note:  Both our bank and PayPal charges us 3% for this service.  Unfortunately, we have to pass that cost on to you.  If you were to charge the whole price of a tour ($3,595.00 - standard tour price) this fee would work out to $107.85.

If I am traveling alone, but would prefer a roommate will you assign me one?

Our tour prices are based on double occupancy.  If you are traveling alone but, would prefer to share a room we will do everything we can to assign you a roommate (like-gender) but we can't guarantee that we will be able to do so.  If we are not able to assign you a roommate, then the tour specific single occupancy supplement will be assessed.

What is the single supplement?

A single supplement is a fee imposed by hotels and guesthouses on single travelers.  Tour prices are quoted based on two people sharing accommodations.  If someone takes a room by themselves, they have to pay the per-person price plus the single supplement fee.  Check the tour itinerary for the single supplement cost for that tour.

Can you confirm for me a non-smoking hotel room?

Yes, we do our best to book a room for you based on your requirements.  Please note that Vietnam does not have the same stringent non-smoking polices as the U.S.

Do I need Travel Insurance?

Travel Insurance is recommended.  Vietnam Battlefield Tours provides Emergency Medical, Evacuation, Repatriation and Hospitalization Insurance on each tour for each of our clients (may not apply to Ground Only clients).  Vietnam Battlefield Tours does not provide or offer Trip Cancellation Insurance.

The travel insurance comparison site Squaremouth will let you compare travel insurance policies from many different companies.  Once you decide on a policy, you can purchase it directly from their website located here: http://www.squaremouth.com/

More information about Travel Insurance can be found on this Travel Insurance Review site: http://www.travelinsurancereview.net/

What happens if I have to cancel my trip?

Cancellations/Deposits for the tour programs and all optional extensions are refundable when a cancellation notice is received in writing 76 days prior to the date of tour departure.  Cancellations less than 76 days, but before 46 days prior to date of tour departure, are subject to a 50% cancellation fee.  Within 45 days prior to date of tour departure, all payments are non-refundable.   See our Terms & Conditions.

Trip Cancellation Insurance would cover all payments not refunded by VIETNAM Battlefield Tours.

Will I need a passport?

Yes, you will need a passport to visit Vietnam. Your passport needs to be:

  • valid
  • original signed
  • valid for 6 months beyond your stay in Vietnam
  • with at least two blank visa pages available for the Vietnam visa and arrival/departure stamps.
The Amendment pages in the back of the passport are not suitable for Vietnamese visa stamps.

Will I need a visa?

Yes, you will need a visa to visit Vietnam.  VBT will provide the visa for you, which you will receive On Arrival in Vietnam.  All you need to do is download and fill out the Vietnam Visa Application available on our Forms Page.  Once completed, just mail the application to us here at Vietnam Battlefield Tours.  We take care of the rest.  In addition to the visa, your passport must meet the requirements posted above.

VIETNAM Battlefield Tours   -    5150 Broadway St. #473   -    San Antonio, TX 78209-5710   -    Phone: 1-210-568-9500   -   Toll Free: 1-877-231-9277
Copyright © 2006 - 2016      VIETNAM Battlefield Tours      All rights reserved.